Industry · Retail
Migros
Leading the human side of an ERP rollout.
ERP implementations are won or lost not in the system, but in the organisation around it. We led the transformation work alongside the technical rollout — making sure people were ready, the change was understood, and adoption stuck long after go-live.
What we did
- Change Readiness Assessment across affected business units
- Change Impact Analysis to surface friction before launch
- Change Data Analysis to track adoption signals and inform decisions
- Full training architecture — role-based, multilingual, scalable
- Change Communication strategy from kick-off through hyper-care
Outcome
Go-live without organisational drama. The system landed in workflows, not in inboxes. Leadership stayed aligned through every milestone, and the workforce arrived at launch day prepared — not surprised.
TechLeadershipEnablementCommunication
Industry · Precision Instruments
Mettler Toledo
Rebuilding how the company innovates.
Innovation processes don't fail because of bad ideas. They fail because the organisation around them isn't built to carry ideas through. We redesigned the innovation process end-to-end — from team setup to client validation — and embedded it deep enough to outlast us.
What we did
- Redesign of the company-wide innovation process
- Implementation of agile frameworks adapted to the organisation's reality
- Capability-building across innovation teams and adjacent functions
- Co-implementation with key clients to validate fast and refine faster
- Embedding feedback culture as the engine for continuous improvement
Outcome
The innovation process moved out of the slide deck and into the operating rhythm. Teams shipped faster, clients shaped the work earlier, and feedback became a daily practice instead of a quarterly survey.
LeadershipCultureEnablementCommunication